We love hearing what our customers think of our delicious Scottish produce and take all feedback very seriously to ensure we offer the best possible range and service. Below are just some of our customer reviews.
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Over the last few years I must have ordered and had delivered on my requested delivery date some 30 plus hampers . Every friend who has received one all comment on the contents within the hamper as well as the quality of said contents . Over the time I have mad a couple of errors in my ordering and on each occasion they have been resolved in super quick time. Would I recommend - 100%
I have been using this company for a number of years now , nothing but excellent service , the friends who receive the gifts are delighted with the contents and the quality of the products. I made an error on my order today and within 90 seconds of emailing them Richard came back to confirm he would amend my error no problem . That's all 5 star in my opinion.
Wonderful service and communication from Richard. He accommodated the adjustments and personalisations to the hamper and delivered it exactly when required. This is the second time we've used him for gift hampers and we'll certainly do it again. Really impressive products and so easy to deal with. Jennifer
Excellent first class service
Product arrived promptly, well packaged. Service second to none.
Fabulous service, phone call made for clarity, package arrived promptly, excellent packaging. Hope the recipient will enjoy it!
Okay, service
Not for me and I do not drink whisky, but my friend was very happy
High quality products that were delivered on time with notification and in excellent condition. The products were delicious and well received.
This is one of my very favorite whiskies, BUT I personally really enjoy peaty (smoky) whisky, which isn't everyone's cup of tea. If this is a gift for someone else, do some research in advance to make sure that they like peaty whiskies before going this route. ;)
I have no regrets in purchasing the wicker hamper as part of this gift for my uncle's 80th birthday. It made the entire gift feel that much more special and added an extra level of old-world charm. My auntie mentioned it specifically as being very impressive to both of them when she and my auld uncle received the gift. :) I'd definitely recommend it if you are looking to make everything inside feel more special.
I live in the United States, and this was a gift for my uncle in Edinburgh's 80th birthday. He was overjoyed when he received it! Originally, when ordering, I made an error and picked a bottle of whisky that wasn't to his taste (luckily, I checked in with my aunt before delivery). I emailed the shop, and they were kind enough to swap it out for a different bottle more to his taste, and even added some small taster bottles to make up the price difference (which he very much enjoyed). The hamper was delivered on time, and according to my aunt, he couldn't have been happier with every aspect of it. He was apparently very impressed with the wicker hamper itself as well!
The build your own hamper is great - good price and reliable service.
Super variety of high quality products to chose from and an excellent service. Highly recommend.
Fantastic service as usual.
This is probably the 4th hamper of this type I've purchased mostly for charity raffle nights, everyone talks about then.
The hamper was purchased for friends who had just had a family bereavement, it was appreciated greatly, not because of the yummy things inside but because they didn't have to think about cooking for a while. Thankyou
First class service on all their products. I have purchased several hampers in the last couple of years and each one of them was brilliant! Thank you so much for making it easy to send from the USA.
