Privacy Policy

We are committed to ensuring that your privacy is protected and that we fully comply at all times with all applicable UK Data Protection and consumer legislation from time to time in place. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. This privacy policy applies to the Site and all products and services offered by Fine Scottish Hampers Ltd.

Personal identification information

When you shop on this Website, we will ask you to input and we will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. This may be collected from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.

We may collect and use Personal Information for the following purposes:

  • To process your order
  • To process payments
  • To administer this website
  • To improve customer service and our site
  • To personalize user experience

Where and only where requested by you we will send you our optional newsletter.  This will contain information about

  • existing and new products and special offers from us; and/or
  • to run a promotion, contest, survey or other  feature of relevance to you

You will be able to unsubscribe to the newsletter at any time by clicking on the "unsubscribe" link in the email or by logging into your account area and updating your subscription settings.  Just go to the change my details tab and selecting the option not to receive future newsletters.

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

Non-personal identification information

We may collect, and our third party providers of advertisements and content may collect, non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

Web browser cookies

We use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system, enabling the server to collect information from the browser. We may use cookies to help your cart remember what you what to buy, to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users and to provide the mechanisms for online shopping.

You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. Please note you must have cookies enabled if you want to shop online at our store. We may also use Google Adwords cookies for marketing purposes. Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile.

Newsletter

We will send you marketing messages via email if you have agreed for us to do so. To stop receiving these messages you can click the unsubscribe link in the email, login to your account or contact our customer services.

External Advertising

We sometimes use anonymous information collected during your visit to serve you relevant advertisements on external websites (referred to as “Remarketing” or “Retargeting” using Cookies.

What does this mean?

The result of this is that you may see products or our adverts displayed on external websites. If you would prefer not to see these adverts, you can opt out of Google advertising cookies at any time by vising http://www.google.com/settings/ads

Sharing your personal information

We may use the information you provide about yourself when placing an order to provide service to that order. It may also be used to respond to your inquiries, questions, and/or other requests. whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

You should be aware that this site is being monitored and may capture anonymous information about your visit that will help us improve the quality of our service. We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Your acceptance of these terms

By using this Site, you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page. Continued use of the service will signify that you agree to any such changes.

Links

This Website contains links to other sites. Please be aware that we, Fine Scottish Hampers Ltd, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

Contacting us

This confidentiality policy has been compiled so as to comply with current UK, US and EU legislation, so far as we are aware. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Fine Scottish Hampers Ltd

272 Bath Street

Glasgow

G2 4JR

info@finescottishhampers.com

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