Q: Can I get my order delivered to a different address?
A: Yes, you can choose a different delivery address at the checkout. You will be first asked for your billing address, after which you can enter a separate address for delivery.
Q: Can I choose a delivery date?
A: Yes, we require all orders to have a chosen delivery date which can be selected at the checkout. While we always endeavour to meet your delivery date, these dates are never guaranteed as our couriers occasionally experience delays.
Placing Your Order
Q: Can I add a gift message?
A: Yes, you can add a personalised gift message at the checkout, just before you pay for your order.
Q: Where do I add my gift voucher?
A: At the checkout there is a section where you can use your gift voucher. Simply enter the code you’ve received and the amount will be deducted from your order total.
Q: Can I add items to my hamper?
A: The majority of our pre-made hampers cannot be added to, apart from a few exceptions. If you would like to choose the items in your hamper, we would recommend you create your own hamper out of the many items we have to offer.