We love hearing what our customers think of our delicious Scottish produce and take all feedback very seriously to ensure we offer the best possible range and service. Below are just some of our customer reviews.
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very good customer service order arrive on time
very good customer service the order arrive on time
good customer service, the order arrive on time
Arrived on time and was of really good quality - a marvelous birthday present for a friend!
This was a gift, and the recipient was delighted with it (except the salted caramel chocolate, for some reason - said it wasn't nice). The packaging and presentation was lovely, and it arrived on time on the specified date. The only niggle I have is that it was tricky ordering from another country. The website states that the phone number should be a number in the recipient country - that's not always possible, particularly for surprise gifts. Also, the follow-up mails after ordering were a bit confusing - one of them read as if I was the recipient rather than the sender. To be honest, I found the ordering process (from another country) a bit daunting and I initially abandoned the process. It was your follow-up email prompting me that there was stuff in the basket that made me screw up my courage and try again. Glad I did, though. It was well received at the other end. Thank you.
Excellent , thank you.
Ordered as a gift for my Mother, who tells me she has been enjoying the good choice l made for her birthday. It arrived as predicted, on time. Thank you for your help in this years present.
Excellent product selection, but make sure to dig all through the box so you do not leave anything hidden! The smoked products sealed in the bag mean no way to check dates/cooling prior to gifting. Excellent with teeny tiny room for improvement.
Very easy selection process, speedy check-out and fast delivery.
I ordered a hamper from Australia to my brother who lives in Fife and was celebrating his 80th birthday so I didn’t get to see it Judging by his response (we were talking on FaceTime) he loved it he was quite emotional He loved that it came in a proper wicker hamper He said that their was so many goodies even had a clootie dumpling! The hamper arrived on time and I received regular updates from the freight company about the delivery I found FSH site easy to use THANK YOU SO MUCH for making my brothers birthday special 💕
I ordered a hamper from Australia to send to my brother in Fife who was celebrating his 80th birthday so I didnt get to see the products but going by my brother’s response it was awesome 😎 he was impressed that the products came in a wicker hamper and raved about the products he was quite emotional (we were talking on FaceTime) he said that it even had a we clootie dumpling! He said the variety was great. The only minor complaint (tongue in cheek) was the size of the whiskey 😆 THANK YOU so much for making his birthday special. Janine Adelaide South Australia The hamper arrived on time and would definitely recommend FSH
I ordered this hamper as a last minute present for my brother and sister in law. The process was extremely efficient and within two days the gift had arrived and the contents were very well received, a lovely taste of Scotland in the south of England.
Delivered on date asked for. My friend was very pleased with the hamper. Top quality products. Would use this service again.
I sent this to a friend and she loved everything in the box,
