Loch Lomond' s 12 year old is a perfect representation of their signature style, delivering a deep fruity character overlaid with hint of peat and smoke. Matured in a combination of three cask types – bourbon, refill and re-charred.
UK Delivery starts from £9.99 and we offer a free personalised gift card with every order. Unfortunately we cannot ship to addresses outside of mainland UK.
|Delivery Area||Delivery Time||Cost|
|Mainland UK*||Next Working Day||From £9.99|
|Mainland UK* - Saturday||Saturday||From £25.00|
|Scottish Highlands||1 - 5 Days**||From £26.20|
|Scottish Islands||1 - 5 Days**||From £31.95|
The delivery charges for the correct area will be added at the checkout.
*Some areas may incur a higher cost due to courier geographical restrictions.
**Depending on location, some deliveries can take longer to arrive.
Please Note: Delivery to some postcodes will take 2 - 3 working days by courier.
With regard to the charges, we charge the same as for delivery as we are charged by the couriers. And we'd love it if the whole of the UK were charged the same, but couriers do charge more for some areas that don't seem "remote" to the rest of us!
How quickly will my order arrive?
We can deliver your order on a date of your choice to most UK destinations. Please select your Preferred Delivery Date at the checkout. We will make every effort to ensure your order is delivered on time but occasionally deliveries may be delayed due to adverse weather or other conditions beyond our control for which we will not be held responsible. Same day dispatch is available if your order is placed before 12 noon. No deliveries are made on a Sunday or Bank Holidays.
We will send you a notification email when your order has been dispatched.
Hampers containing chilled items cannot be dispatched on a Friday for Monday delivery, as they would be held in a holding depot over the weekend.
For Saturday delivery, orders need to be placed by 12 noon on the Friday at the latest. There are some restrictions as to where Saturday deliveries can be made (parts of Scotland, Ireland and the Channel Isles) but please feel free to contact us if you wish to check.
We always try our best to dispatch every order following the above guidelines, however during extremely busy periods dispatch times may increase by up to one day.
How carefully is my order packaged?
We take great care in packaging your order using the necessary materials according to its weight, size and how fragile it is. If you order a wicker hamper or magnetic box, it is shipped within a double-walled cardboard outer.
Our carefully chosen couriers use segregated transportation and a dedicated area for sorting by hand to ensure maximum protection for your hamper. Your order is identified as fragile at every stage of the delivery process, segregated into separate cages so it is isolated from other items, and delivered to a separate sortation warehouse where they undergo a dedicated hand sorting process, rather than going on a conveyor belt, which can cause damage.
For more information please click here to see our Delivery FAQ
Q: Can I get my order delivered to a different address?
A: Yes, you can choose a different delivery address at the checkout. You will be first asked for your billing address, after which you can enter a separate address for delivery.
Q: Can I choose a delivery date?
A: Yes, we require all orders to have a chosen delivery date which can be selected at the checkout. While we always endeavour to meet your delivery date, these dates are never guaranteed as our couriers occasionally experience delays.
For more information on delivery, please visit our delivery page or read our delivery FAQs.
Placing Your Order
Q: Can I add a gift message?
A: Yes, you can add a personalised gift message at the checkout, just before you pay for your order.
Q: Where do I add my gift voucher?
A: At the checkout there is a section where you can use your gift voucher. Simply enter the code you’ve received and the amount will be deducted from your order total.
Q: Can I add items to my hamper?
A: The majority of our pre-made hampers cannot be added to, apart from a few exceptions. If you would like to choose the items in your hamper, we would recommend you create your own hamper out of the many items we have to offer.