We love hearing what our customers think of our delicious Scottish produce and take all feedback very seriously to ensure we offer the best possible range and service. Below are just some of our customer reviews.
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Always on time and of excellent quality!
I had a question about delivery - they answered within a few hours.
I made a mistake in my order, which was corrected without any problem. Fast efficient service, thank you very much. .
Always in good condition and on time
Very good quality. And always on time.
Really great - definitely get a hamper from here
Ordered the delivery to arrive at a separate address and there was no issue with this at all. Even better I got to choose the day and date for the delivery. I had great updates as to the timing of this which were great. Good job
Arrived punctually, and really good quality of goods in the hamper.
very good customer service order arrive on time
very good customer service the order arrive on time
good customer service, the order arrive on time
This was a gift, and the recipient was delighted with it (except the salted caramel chocolate, for some reason - said it wasn't nice). The packaging and presentation was lovely, and it arrived on time on the specified date. The only niggle I have is that it was tricky ordering from another country. The website states that the phone number should be a number in the recipient country - that's not always possible, particularly for surprise gifts. Also, the follow-up mails after ordering were a bit confusing - one of them read as if I was the recipient rather than the sender. To be honest, I found the ordering process (from another country) a bit daunting and I initially abandoned the process. It was your follow-up email prompting me that there was stuff in the basket that made me screw up my courage and try again. Glad I did, though. It was well received at the other end. Thank you.
Excellent , thank you.
Very easy selection process, speedy check-out and fast delivery.
I ordered a hamper from Australia to my brother who lives in Fife and was celebrating his 80th birthday so I didn’t get to see it Judging by his response (we were talking on FaceTime) he loved it he was quite emotional He loved that it came in a proper wicker hamper He said that their was so many goodies even had a clootie dumpling! The hamper arrived on time and I received regular updates from the freight company about the delivery I found FSH site easy to use THANK YOU SO MUCH for making my brothers birthday special 💕
Delivered on date asked for. My friend was very pleased with the hamper. Top quality products. Would use this service again.
Ordering was good, an easy website to navigate. I've ordered from you before and have never had any problems, infact I had to delay an order and you dealt with that in a friendly and professional way
Very helpful and resolved issues very quickly for me. Highly recommended
I gave the wrong house number. Both Scottish Hampers and delivery company communicated and it was delivered next day. I was very grateful for their prompt efficient response.
Easy ordering & delivery on time.
As always we were delighted with our box of delicious goodies from Scottish Hampers. Each item is a real treat for us folk having to live down south, but wishing we were north of the border. It arrived as promised, and the customer service was excellent. Thank you for your beautifully wrapped and boxed selection as always. We look forward to the next one!
Perfect service.
Perfect products.
Great service.
My parents love receiving a fine Scottish hamper for Christmas, they see it as a real treat with delicious food & drinks to share that they wouldn’t normally buy themselves. Online ordering was easy & delivery arrived in the morning of my chosen date. Only drawback was they sell out too quickly!
The hamper was a 50th anniversary gift and the recipients loved it. As I’m overseas, I didn’t have any prior knowledge of Fine Scottish Hampers. I ordered based on the great reviews, easy to use website and lovely hamper selection. It was delivered on time and I received email updates advising of the progress. Great hamper and great experience!
Service is outstanding and delivered on time
